Program Manager Tech 3

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Job Detail

  • Job ID 5167

Job Description

Overview

Placement Type:

Temporary

Salary (USD):

$64.90 to $72.11 an hour

Start Date:

07.08.2024

Our client is looking for a Program Manager to contribute to planning, documenting and managing activities related to experiments for the CSO Experimentation program – specifically for their gaming teams. The role will also provision access and deployment instructions for commonly used tools across the network, including: Adobe Analytics, Adobe Target, ContentSquare, and various internal tools. The role will collaborate closely with marketing team partners including site management, product management, analytics, design, and dev teams. Contractor should have experience in strategic planning of experiments, test design, planning, and analyzing A/B tests. The candidate should have extensive project management experience and be able to coordinate concurrent projects with multiple stakeholders. They will work with lots of external stakeholders as well.

The purpose of this team is supporting experimentation in a large consumer sales enablement organization. The team leads the experimentation function for large digital stores. This team works with business partners across the Stores engineering and marketing teams. They also perform research on the websites and Store channels, and  define, test and refine hypothesis. They publish online experiences and deliver reports on insights.

 The role will consist of 50% meetings, 50% heads down. The role will work with three larger vendor teams that maintain day to day tickets, run experiments tracked through Azure DevOps and be hands on with the teams to ensure experiments gather all info and meet metrics. They will work closely with the sponsor on strategy and long term planning/road mapping.  This role provides the opportunity to work in a role focusing on gaming platforms on a highly collaborative team.

Accountabilities & deliverables:
• Plan and execute tests as the Experimentation Program Manager (subject matter expert), including strategic planning, roadmap development, and individual test designs.
• Gather all necessary information from key business stakeholders and participants to document requirements for new experiments.
• Ensure the finalization of experiment readouts and their proper posting to the central repository.
• Review analyses of completed tests to guarantee result accuracy, provide clear customer insights, and deliver actionable recommendations to stakeholders.
• Become very familiar and be able to search our library of past experiments, Insights, and Learning Series to understand effective strategies for enhancing the customer experience on our site. Over time, compose new Insights and Learning Series to improve the quality of experiments and achieve conclusive outcomes (wins or losses, not inconclusive), thereby maximizing the overall impact of our experimentation program.
• Have the ability to run basic reports for planning sessions, status/guardrail check-ins as needed, and estimating test durations for new experiments.
• Support training and community activities related to the experimentation program.
• Collaborate with tool partners to provision new accounts for Adobe Analytics, Target, ExP, and ContentSquare.
• Attend all required team, standup, and other meetings.

Experience required:
• 5-10 years experience
• Experience driving a project to completion.
• Strong background in Online/Digital UX and eCommerce best practices
• Background/knowledge of the Gaming Industry
• Knowledge and past experience in A/B testing, processes
• Someone who knows how to look at the why behind the what.
• Experience looking at traffic sources to the websites.
• Experience in A/B testing platforms and toolkits
• Experience in Adobe Analytics, Power BI, Azure Dev Ops (preferred, but not required)
• Strong communications and influencing skills – written and presentation.
• Operational responsibilities including sprint planning, Kanban maintenance.
• Some front-end development knowledge (helpful, not required)

 

Top 3 Hard Skills Required + Years of Experience:
1. Minimum 5 years experience with A/B testing platforms and toolkits.
2. Minimum 7 years experience with Adobe Analytics, Power BI, Azure Dev Ops.
3. Minimum 4 years experience with a background in Online/Digital UX and eCommerce best practices.

The target hiring compensation range for this role is the equivalent of $64.90 to $72.11 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

 

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

 

Our eligible talent gets access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through AquentGymnasium

More information on our awesome benefits: https://aquent.com/talent/talent-benefits!

 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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