UX Design Director – memberships

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  • Job ID 5248

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A top US retailer is looking to hire a Director of UX Design for its Membership program. In this role, you will play a strategic role in creating the vision, delivering detailed designs, and stewarding the team’s work through to execution. You’ll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. You will work with partners to determine a shared plan forward that balances business and technology considerations while championing and stewarding the ideal experience for customers, members, and associates.


  • Leading the Product Design team in a way that nurtures the unique strengths of each member of the team and brings them together in a way that has multiplying effect.
  • Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals. Driving and holding others accountable to create experiences that celebrate and empower our end- users.
  • Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
  • Fostering a maker mindset so teams can iterate and experiment collaboratively in order to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences.
  • Thinking holistically so that we build true end-to-end experiences. Switching gears from deep design thinking to rapid-fire execution.


  • Bachelor’s degree in Design, Business, Communications, Fine Arts, or related field and 10+ years of experience in Product Design or related field.
  • 3+ years of experience building and leading high performing teams. 3+ years of experience leading cross-functional teams.

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