We are currently in need of a 1st line Helpdesk engineer who can man our IT Helpdesk, work our ServiceNow ticket system, do triage on incidents, and work on 1st line tickets. You will be working in a team of 10, working in shifts from 07:00 to 19:00 in a follow the sun approach, and you can choose the shift that suits you best.

We are expecting you to be proficient in Microsoft Office, Active Directory, Windows, and having worked with ITIL based systems before. We would like you to be pro-active, and own the problems that are picking up and see them to completion, as well as interface with customers throughout the company, both internal and external.

There will be room for growth in this tight knit team, and our company will recognise your efforts, both in position and monetary reward, if you become a valued member of our team. If you feel you can contribute and become part of our family, please do reach out to us. We would love to have a chat with you.